In this episode of the Find Calm Here Podcast, you’ll hear a recording of a workshop that took place inside the Find Calm Here Community. The focus of the workshop was highlighting an Overview of the Calm Guide to create your Onboarding, Contribution, and Growth Plan for Success which was held with the Mighty Mastermind, a cohort of Mighty Network Hosts who are building an online community on the Mighty Networks platform.
This guide is included in the membership of the FCH Community at this time. (This will change in the fall of 2021)
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23:43 Discussion of what a community onboarding is and what it looks like for hosts so they can feel confident in their plan. Sandra shares some resources around the importance of onboarding.
25:55 Descriptions of various onboarding methods. Validation of members for what’s working and what is most comfortable for the host. Methods based on member learning profiles.
39:49 We discuss the importance of discovery interviews and asking members what they like and how they learn so that a host can learn what works best before building resources.
45:18 The checklist for creating an onboarding process and plan and putting it into action. The Welcome and Our Purpose post to greet new members into the community and a template for a welcome event and checklist, and the FAQ template.
About Find Calm Here
I’m Deb Schell, creator, and host of the Find Calm Here Community. Inside the
The Community Strategy Podcast (CSP) offers interviews with online community leaders who share their community-building journey. Our podcast covers community concepts, community building, community strategy, community structure, community membership, and community management. We deep dive into the best ways to launch with platform reviews, give our thoughts on cultivating engagement, and the keys to identifying ideal members who will keep coming back and becoming super supporters.
Visit our Website Find Calm Here to learn more about working with Deb